AI for plastic surgery + medspa practices

Turn more after-hours interest into prepared appointment requests.

Help prospective patients reach the right first visit, choose a time, understand what happens next, and give your team the context to follow up. Your practice stays in control of clinical decisions, patient records, secure forms, and the authoritative schedule.

Map this to my practice See how the patient experience works
01 · Inquiry to appointment Aesthetic appointment preview showing a consultation request and practice handoff 02 · Intake and scheduling New Patient Concierge results with the completed progress rail, appointment options, and preview actions 03 · Pre-visit readiness Pre-Visit Readiness results with the completed progress rail, patient next steps, and front-desk actions
For patientsAn easier first appointment
For coordinatorsA complete request in one place
For the practiceClinical judgment stays human

The connected patient journey

One patient journey. One prepared handoff.

Discovery, appointment requests, intake, and follow-up can share the same context, so patients repeat less and staff receive a clearer next step.

  1. Discover
  2. Request
  3. Prepare
  4. Follow up

Related solutions

Start with one workflow. Add more only when it helps.

Each part can solve one focused problem. Connect them when patients or staff would benefit from less repetition between steps.

Aesthetic appointment preview showing a consultation request and practice handoff

01 · Aesthetic Inquiry-to-Appointment Concierge

Help patients reach the right first visit, even after hours.

Use 3 short steps to route a realistic inquiry, offer an appointment time, explain the next step, and prepare the complete practice handoff.

  • Plastic surgery and medspa versions
  • Patient and practice views
  • Practice-approved visit, policy, and confirmation rules
Try the appointment flowSee both practice versions See the chiropractic guide
New Patient Concierge results with the completed progress rail, appointment options, and preview actions

02 · New Patient Concierge

Turn patient interest into an appointment request your front desk can use.

Identify whether this is a first visit, answer routine office questions, collect preferred times, and make staff confirmation explicit before an appointment is treated as booked.

  • Administrative intake
  • Preferred days and times
  • Prepared front-desk summary
Try the Patient ConciergeSee the full use case
Pre-Visit Readiness results with the completed progress rail, patient next steps, and front-desk actions

03 · Pre-Visit Readiness

Prepare the first visit without asking the patient to start over.

Carry the selected appointment, office request, and treatment interests into a short readiness check. Give the patient a clear next step and the front desk a focused list of what still needs attention.

  • Coverage and referral readiness
  • Secure form and communication preferences
  • Patient and front-desk summaries
Try Pre-Visit ReadinessSee the full use case

04 · AI Receptionist

Keep routine questions moving after the front desk closes.

Answer from approved practice information, begin with emergency guidance, collect an appointment request, and route uncertain or clinical questions to a person.

Built around your practiceYou approve how it speaks to patients before it goes live.
Map my after-hours calls
Concept image of an after-hours healthcare reception desk with a phone and headset ready for incoming calls
After-hours call concept

Assistant Before we continue, is this a medical emergency?

Caller No. I want to ask about a first appointment.

Assistant I can help with office questions and collect a preferred time for staff confirmation.

Connected to the real practice

Keep the systems your team already trusts.

The patient experience works alongside your website, phone, scheduling system, and practice software. Built around the systems and rules your practice already runs.

See how implementation works
  1. 01
    Website and phone

    The patient starts from the channel they already use.

  2. 02
    Guided patient experience

    Questions, approved answers, intake, appointment requests, and first-visit preparation stay connected.

  3. 03
    Practice systems

    The scheduler and practice system remain the source for availability and records.

  4. 04
    Human confirmation

    Staff reviews uncertain cases, clinical questions, and the final next step.

How a pilot gets judged

Decide with your numbers, not our opinion.

Everything above is a working concept, not a client result. Before anything goes live in your practice we record your current numbers, agree the pilot window, and agree what outcome would justify continuing.

What a pilot would measure

Intended outcome: more patients reach the right conversation prepared, with less administrative rework for coordinators.

  • Consultation or appointment request completion
  • Time to first useful response
  • Repeated patient questions
  • Coordinator preparation time
  • Incomplete administrative intake

What we will not claim

We do not publish percentage improvements, and we will not quote one to your practice before your own baseline exists.

  • Baseline recorded before implementation
  • Pilot window agreed before launch
  • Success decision agreed before launch
  • Measures reviewed with your team, not reported at you

Map the patient experience

Where are prospective patients getting stuck or calling the front desk for help?

Share the practice website and the process that causes the most repetitive work. We’ll identify a focused place to begin, the systems it would connect, and the decisions that should stay with your team.

Get my practice opportunity map